Minor adaptations are referred direct through to our housing maintenance unit by the occupational therapy team, and should be completed within 6 weeks from the start of the referral.
Major adaptations are referred to the area housing office who will first consider the suitability of your property. Should your home be deemed unsuitable for adaptation, e.g. a single person or couple in a family house, and there is more suitable accommodation available in the area, then the works would not be carried out but an offer to transfer to a suitable property would be made.
If your home is deemed unsuitable for adaptation but you wish to remain in your present property, you may have to finance part or all of the cost of the works yourself. You may qualify for a disabled facilities grant.
If the property is deemed to be suitable for adaptation, then you will need to complete a means test form; you may have to contribute to the cost of the works. The healthy homes team will issue instructions to the building facilities section. They will undertake surveys, prepare plans, then instruct and supervise contractors throughout the works. All major adaptations should be completed within 26 weeks from the occupational therapist referral.
We are responsible for repairs and maintenance of adaptations unless they have been provided through a disabled facilities grant - in this instance, the recipient is responsible for repairs and maintenance once the warranty has expired.